BIGGS LTD SECURITY AND PRIVACY

Secure Sockets Layer (SSL) Technology: We require that a "secure session" be established using Secure Sockets Layer (SSL) technology. This is done any time you supply or access personal or confidential info rmation in one of our secure online areas. SSL technology creates a private conversation that only the computer you are using and The Biggs LTD, systems can understand. The SSL technology encodes info rmation as it is being sent over the Internet between your computer and The Biggs LTD, systems, helping to ensure that the transmitted info rmation remains confidential. The use of SSL requires two components: an SSL-compatible browser and a secure web server to perform the "key-exchange" that establishes a secure connection to The Biggs LTD, server systems.

        
A Compliant Internet Service Provider: Nearly all Internet service providers (ISPs) automatically enable the SSL session described above. If you use your company's internal connection to access the Internet and you find you cannot access The Biggs LTD, secure pages with an SSL browser described above, your company may be blocking access with a "firewall." Please speak to your company's Internet systems administrator for further details about your network's Internet access. 
Enabled Cookies: You also must have cookies enabled on your browser in order to access confidential info rmation. If you have chosen to disable cookies on your browser, you will not be able to access The Biggs LTD, Health Manager.


User ID and Password

The Biggs LTD, requires the use of a User ID and Password as a security measure that helps protect your confidential info rmation. This allows The Biggs LTD, to verify who you are, thereby allowing you access to your account info rmation and preventing unauthorized entries. When you have finished using The Biggs LTD, make sure you always logout and close your browser window.


You should be aware that browser software often "caches" a page as you look at it, meaning that some pages are saved in your computer's temporary memory. Therefore, you may find that clicking on your browser's "Back" button shows you a saved version of a previously viewed page. While caching is common on most Internet sites, The Biggs LTD, Manager does not cache your pages. Caching in no way affects the security of your confidential User ID or Password. If you use a computer in a public place to access your account info rmation, simply quit or exit the browser software before leaving to remove the possibility of anyone else viewing your confidential info rmation.


Firewalls

The Biggs LTD, makes use of the latest technology to protect your stored info rmation. We use firewalls at many levels to prevent unauthorized Internet users from accessing our system. All messages entering or leaving our system pass through these firewalls and are examined according to our security policies. If the defined criteria are not met, the message is blocked. A firewall is considered the first line of defense in protecting private info rmation.


Virus Protection

Our systems are also protected by virus programs that are kept current to the latest standards. These virus programs provide another layer of protection for our systems and our users.

How You Can Protect Yourself

The Biggs LTD, can reasonably ensure that the data you store in our system is kept safe and secure. We cannot provide protection for your computer or the connection you make to the Internet. Here are a few steps you can take to help make sure that your computer connection remains safe from unauthorized intruders over the Internet: Your Password: By making your password at least 8 characters long and by mixing both numbers and letters, you can help The Biggs LTD, make your password even more difficult for an unauthorized user to "guess." It is recommended that you change your password at least every 6 months.

Your Username: Your username, combined with your password, provides you access to your The Biggs LTD, member areas. Your username should be at least 8 characters in length and can be letters and numbers. Keep in mind that the longer username is and the greater mixture of letters and numbers you use (alpha-numeric), the more difficult it will be for an unauthorized person to "guess."

Personal Firewalls: Much like the firewalls that The Biggs LTD, uses to protect your data, a personal home firewall will help protect your home computer from unauthorized users entering your computer from the Internet. There are many home computer firewall programs available.

Spyware Protection: Also called adware, spyware is any software that secretly gathers user info rmation through the user's Internet connection without his or her knowledge, usually for advertising purposes. Spyware applications are typically bundled as a hidden component of freeware or shareware programs that can be downloaded from the Internet. Once installed, the spyware monitors your activity on the Internet, including e-mail addresses, passwords, usernames, and credit card numbers. Spyware transmits that info rmation secretly to someone else who will either use it for advertising and marketing purposes or sell the info rmation to another party. The Biggs LTD, does not endorse any specific product or service, but we have listed examples of spyware detection and removal software for your review. It should also be noted that a personal firewall might help detect and prevent spyware programs' attempts to communicate to or from your personal computer.

 

Virus Protection:
At the time this document was written, there were more than 2,300 known computer viruses. Every computer should have a virus detection program running in conjunction with personal firewall software. Your local computer store can help you select a program that is right for you. The Biggs LTD, does not endorse any specific product or service, but we have listed examples of virus protection software for your review:
 

How We Use Your Personal Information

Once you've become a registered The Biggs LTD user, we use your personal info rmation to deliver products to you, provide services you sign up for, and to process transactions you conduct on our web site.


How We Use Your E-mail Address

We may use your email address to send you the following types of email messages:
Occasional updates about our products and services as well as The Biggs LTD, marketing offers (based on your Opt-Out or Opt-in Preferences)
Regularly scheduled e-mail newsletters you have enrolled in
Alerts and Reminders that you have signed up for
Newsletters that are appropriate according to your preferences
Service notifications related to your account(s) and changes on our site that you should be aware of

These e-mail messages may contain clear GIFs or web beacons to measure the offer's effectiveness so we know how to serve you better. We do not collect personally identifiable info rmation through clear GIFs or web beacons. You may decline to receive e-mail offers from The Biggs LTD, at any time.

We do not share your e-mail address with other companies for them to market their products or services to you. If we hire vendors to deliver e-mail to you on our behalf, they cannot use your e-mail address for any other purpose.

The Biggs LTD, does not rent, lease, sell, or otherwise disclose your personally identifiable info rmation to third parties without your consent and proper notice.
Privacy This privacy statement has been created in order to demonstrate our company's complete commitment to protect your privacy.

Information Collection

We are the sole owner of the info rmation collected on this website. We collect info rmation from our users at several different points on our website.

Information We Collect

If you open an account on our site, we need your contact info rmation including your name, e-mail address, and mailing address. We use your purchase history, contact info rmation, and other registration info rmation to send you info rmation and to otherwise enhance your shopping experience. When you visit our website, we also collect some basic info rmation that does not identify individual users. We use this info rmation to determine our users demographics and interests, so we can better understand and serve our users.

Cookies

Cookies are small files that store certain info rmation about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying info rmation. We use cookies to let us know that you are a prior customer, so you don't have to reenter info rmation you gave us during your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. If you disable cookies, you will not be able to use certain features of this website.

Log Files

Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring and exit pages, platform type, date and time stamp, and number of clicks to analyze trends, administer the site, track users movements in the aggregate, and gather broad demographic info rmation for aggregate use. IP addresses, etc. are not linked to personally identifiable info rmation


Our Use and Disclosure of Your Information

We may send e-mails to our users announcing special promotions, changes in our services, or other info rmation we believe will be of interest to our users. If you prefer not to receive e-mail, you will find an opt-out link at the bottom of our announcement e-mail.


Customer Service

We communicate with users on a regular basis to provide requested services. For questions concerning a users account, we may communicate by e-mail or telephone, in accordance with the users wishes. We send confirming e-mails when orders are placed and to confirm membership changes and subscriptions. If you send us personal correspondence, such as e-mails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such info rmation. We may use that info rmation and other info rmation that we obtain from your use of our site to resolve disputes, troubleshoot problems, and enforce our agreement for Terms of Use.

Choice/Opt-out

Users who no longer wish to receive our newsletter and promotional communications may opt-out of these communications by following the remove instructions at the end of each such communication. We also offer an opt-out mechanism on the website or the user may contact the Compliance Officer at our main address.

Surveys and Contests

From time-to-time, our site requests info rmation from users through surveys or contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to disclose this info rmation. The requested info rmation typically includes contact inf ormation (such as name and shipping address), and demographic information (such as ZIP code). Contact info rmation will be used and/or shared with the contest or survey sponsors to notify the winners and award prizes. Survey info rmation will be used for purposes of monitoring or improving the use and satisfaction of this site. Users personally identifiable info rmation is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users personally identifiable info rmation for any secondary purposes.


Tell-A-Friend

If a user elects to use our referral service for info rming a friend about our site, we ask them for the friends name and e-mail address. We will automatically send the friend a one-time e-mail inviting them to visit the site. We store this info rmation for the sole purpose of sending this one-time e-mail and tracking the success of our referral program. The friend may contact our Compliance Officer at the address below to request the removal of this info rmation from our database.


Chat Rooms, Message Boards, and Public Forums

Please keep in mind that whenever you voluntarily disclose personal info rmation online--on message boards, through e-mail, or in chat areas--that info rmation can be collected and used by others. In short, by posting personal info rmation online that is publicly accessible, you may receive unsolicited messages from other parties.


Legal Disclaimer

Though we make every effort to preserve users privacy, we may need to disclose personal info rmation when required by law wherein we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.


Aggregate Information (not personally identifiable)

We share aggregated demographic info rmation with our partners and advertisers. This is not linked to any personally identifiable info rmation.


Instances When We Will Share Users Personal Information

We share personal info rmation with parent companies, subsidiaries, or affiliated companies for reasons other than corporate record keeping purposes. Typically these kinds of sharing arrangements occur when the third party owns or controls some or all of the customer relationship.


Third Party Intermediaries

For certain products, we use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services.


Service Providers

We contract with third parties to provide specific services. For example, when the user signs up for subscription services, online courses, or other services, we share names, e-mail addresses, and other pertinent info rmation that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable info rmation except for the purpose of providing these services.


Business Transitions

In the event we go through a business transition such as a merger, being acquired by another company, or selling a portion of our company's assets, users personal info rmation will, in most instances, be part of the assets transferred.


Security

This site has security measures in place to protect the loss, misuse, and alteration of the info rmation under our control. All user credit card info rmation is securely communicated using Secure Socket Layer (SSL) software that is the industry standard and among the best software available for secure commerce transactions. All user info rmation stored on our server is stored in protected form. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.


Changes to Privacy Statement; Consent

We may update this Security and Privacy Statement from time to time. If we decide to change our policy, we will post those changes to this statement so our users are always aware of what info rmation we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users personally identifiable info rmation in a manner different from that stated at the time of collection we will notify users by posting a notice on our website for thirty (30) days. You should check this page periodically for changes. By using our site, you consent to the collection and use of your info rmation by us as described in this Privacy Statement.


 


Questions and Comments

We welcome your questions and comments about this Security and Privacy Statement. Feel free to send us an e-mail or phone us at 888.362.0677